Privacy Policy

Zenovel's Commitment to Your Privacy

At Zenovel, we take your privacy seriously. This policy explains how we handle the information we collect from you on our website (https://zenovel.com/) and any other sites we own or operate.

We Only Collect What We Need

We ask for personal information only when it’s necessary to provide you with a service. We collect it fairly and lawfully, with your knowledge and consent. We’ll also explain why we’re collecting it and how we’ll use it.

We Keep Your Information Secure

We retain your data only for as long as needed to provide the requested service. We safeguard all stored information using commercially reasonable methods to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.

We Don’t Share Your Information Publicly

We will not share any personally identifiable information publicly or with third parties except when required by law.

Links to External Websites

Our website may contain links to external websites that we don’t operate. We are not responsible for the content or privacy practices of these sites.

Your Choice About Your Information

You are free to decline to provide us with your personal information but understand that this may limit your ability to use certain features of our website. By continuing to use our website, you signify your acceptance of our privacy practices.

Contact Us About Your Privacy

If you have any questions about how we handle user data and personal information, please don’t hesitate to contact us.

Effective Date

This policy is effective as of January 1, 2020.

Zenovel Privacy Policy

Our Top Priority: Your Privacy

Your privacy is a top priority for Zenovel (accessible at https://zenovel.com/). This Privacy Policy describes the information we collect, how we use it, and how we ensure its confidentiality.

Do You Have Questions? We’re Here to Help

If you have any questions or need more information about our Privacy Policy, please feel free to contact us.

What Does This Policy Apply To?

This Privacy Policy applies solely to our online activities and covers the information collected from visitors to our website. It applies to the data you share and/or that we collect on Zenovel. This policy does not extend to any information collected offline or through channels other than this website.

Your Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

What Information Do We Collect?

We will clearly explain the personal information we request and why we need it at the point of collection.

If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the content of your message and attachments, and any other information you choose to provide.

When you register for an account, we may ask for your contact details, including your name, company name (if applicable), address, email address, and phone number.

How Do We Use Your Information?

We use the information we collect for various purposes, including:

  • Delivering, operating, and maintaining our website
  • Improving, personalizing, and expanding our website
  • Understanding and analyzing how you use our website
  • Developing new features and functionality
  • Communicating with you directly or through a partner, for customer service, to provide updates and other website-related information, and for marketing and promotional purposes
  • Sending you emails  
  • Detecting and preventing fraud

Log Files

Zenovel follows the industry standard of using log files. These files log visitor activity on websites. All hosting companies do this as part of their analytics. Log file information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), date and time stamps, referring/exit pages, and possibly the number of clicks. This data is not linked to any personally identifiable information. We use this information to analyze trends, administer the site, track user movement on the website, and gather demographic information.  

Cookies and Web Beacons

Like most websites, Zenovel uses cookies. These cookies store information about visitor preferences and the pages they accessed or visited on our website. This information is used to optimize the user experience by tailoring our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please refer to “What Are Cookies“.

Google DoubleClick DART Cookie

Google is one of our third-party vendors. It uses cookies, known as DART cookies, to serve ads to our website visitors based on their visits to https://zenovel.com/ and other websites on the internet. However, visitors can opt out of the use of DART cookies by visiting https://policies.google.com/technologies/ads

Privacy Policies of Third Parties

This Privacy Policy does not extend to other advertisers or websites. We recommend reviewing the privacy policies of third-party ad servers for more detailed information, including their practices and instructions on how to opt-out of certain options.

Managing Cookies

You have the option to disable cookies through your browser settings. You can find more detailed information about cookie management for specific web browsers on their respective websites.  

Your Data Protection Rights Under GDPR

We want to ensure you are fully aware of your data protection rights under the General Data Protection Regulation (GDPR). These rights include:

  • Right to Access: You have the right to request copies of your personal data. A small fee may be applicable for this service.
  • Right to Rectification: You have the right to request the correction of any inaccurate or incomplete information we hold about you.
  • Right to Erasure (Right to Be Forgotten): You have the right to request the deletion of your personal data under certain circumstances.  
  • Right to Restriction of Processing: You have the right to request that we limit the processing of your personal data under certain conditions.
  • Right to Object to Processing: You have the right to object to the processing of your personal data under certain circumstances.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
We aim to respond to all requests within one month. To exercise any of these rights, please contact us bd@zenovel.com

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